Effective Date: May 2026

At JuneSkin, customer satisfaction is important to us. We are committed to providing quality skincare and beauty products. Please review our Returns & Exchanges Policy carefully before making a purchase from:

Website: juneskincosmetics.com

1. Eligibility for Returns & Exchanges

Due to the hygienic nature of skincare and cosmetic products, returns and exchanges are only accepted under specific conditions.

You may qualify for a return or exchange if:

• You received the wrong item
• Your order arrived damaged
• The product was defective upon delivery
• An item was missing from your order

To be eligible:

• The item must be unused and unopened
• Products must remain in their original packaging
• Proof of purchase or order confirmation is required
• Requests must be made within 7 days of delivery

2. Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned or exchanged:

• Opened or used skincare products
• Products damaged due to misuse
• Clearance or promotional sale items
• Gift cards
• Personalized or customized products

JuneSkin reserves the right to refuse returns that do not meet our policy conditions.

3. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• Clear photos of the product and packaging
• A brief description of the issue

Once reviewed, we may offer:

• A replacement product
• Store credit
• A refund where applicable

4. Exchanges

Eligible products may be exchanged for the same item or another product of equal value, subject to stock availability.

Customers may be responsible for additional shipping costs associated with exchanges unless the error was caused by JuneSkin.

5. Refund Process

Approved refunds will be processed to the original payment method used during purchase.

Please allow:

• 5–15 business days for processing depending on your payment provider or bank

Shipping fees are generally non-refundable unless the issue resulted from our error.

6. Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was shipped
• The product arrived damaged
• The order was defective

We recommend using a trackable shipping service for returns.

JuneSkin is not responsible for lost return packages.

7. Order Cancellations

Orders may only be canceled before they are processed or shipped.

Once an order has been shipped, it cannot be canceled and must follow the return process if eligible.

8. Fraud Prevention

JuneSkin reserves the right to deny returns, refunds, or exchanges in cases of:

• Suspected fraud
• Excessive return activity
• Abuse of our return policy

9. Contact Us

For return or exchange requests, please contact:

JuneSkin Customer Support
Website: juneskincosmetics.com
Email: support@juneskincosmetics.com

Please include your order number when contacting support.

10. Policy Updates

JuneSkin reserves the right to modify this Returns & Exchanges Policy at any time without prior notice.

Updated versions will be posted on our website with a revised effective date.